Privacy Policy - Shot Streamer

Shot Streamer

Privacy Policy

Last Updated: June 12, 2026

Introduction

Shot Streamer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our video analysis service at shotstreamer.com.

Data Controller: 4Shore Solutions, LLC, New Jersey, USA. Contact: info@shotstreamer.com

Information We Collect

Video Files

When you upload videos to Shot Streamer for analysis, the videos are temporarily processed on our AWS servers. These files are:

  • Encrypted in transit using HTTPS
  • Stored temporarily during processing
  • Automatically deleted after processing is complete
  • Never used for training, analysis, or any purpose other than providing the service you requested
  • Never shared with third parties

Account Information (Optional)

If you create an account, we collect:

  • Email address
  • Password (encrypted using bcrypt)
  • User preferences (e.g., detection threshold settings)
  • Saved projects (videos and analysis data, up to 5 projects per user)

Analytics Data

We use Google Analytics 4 to understand how users interact with our service. This includes:

  • Page views and navigation patterns
  • Device type and browser information
  • Feature usage (e.g., video analyzed, merge enabled, overlay changes)
  • Anonymized IP addresses

Note: Google Analytics may use cookies to track your activity. You can opt out using browser extensions or privacy settings.

AI Coaching Analysis

If you use the AI Coach feature, individual frames are extracted from your video and sent to a third-party AI provider (Anthropic) for technique analysis. Specifically:

  • A small number of frames (typically 10-30) are extracted from your video at key moments
  • These frames are sent to Anthropic's Claude API for analysis
  • The analysis result (coaching feedback text) is stored with your project data
  • Extracted frame images are temporary and deleted from our servers after analysis completes

Anthropic processes frames only to generate the coaching response and does not use your data for model training. See Anthropic's privacy policy for details.

How We Use Your Information

We use the information we collect to:

  • Process your videos and provide shot detection analysis
  • Maintain your account and saved projects (if you create an account)
  • Send verification emails and password reset emails
  • Improve our service through analytics and usage patterns
  • Respond to your feedback and support requests

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • Performance of a contract: Processing your videos, maintaining your account, managing saved projects, and providing subscription services
  • Consent: Analytics cookies (Google Analytics) are only loaded after you give explicit consent via our cookie banner
  • Legitimate interest: Responding to feedback submissions, preventing abuse through rate limiting, and maintaining service security

Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit using HTTPS/TLS
  • Password Security: Passwords are hashed using bcrypt with a cost factor of 12
  • AWS Infrastructure: Videos and user data are stored on secure AWS servers (S3, EC2)
  • Session Management: JWT-based authentication with secure, HTTP-only cookies
  • Rate Limiting: Protection against brute force attacks on authentication endpoints

Data Retention

  • Uploaded Videos: Deleted immediately after processing (typically within minutes)
  • Saved Projects: Retained while your account is active; deleted when your account is deleted
  • Account Data: Retained until you request account deletion
  • Login Sessions: Automatically expire after 1 week; expired sessions are purged nightly
  • Activity Logs: Retained for up to 1 year, then automatically purged
  • Feedback Submissions: Retained for up to 2 years; anonymized on account deletion
  • Password Reset & Verification Tokens: Expire within 1-24 hours and are purged nightly
  • Analytics Data (Google Analytics): Retained for 14 months (GA4 default)

Third-Party Services

Shot Streamer uses the following third-party services:

We share data only with the service providers listed below, solely for the purposes described. Each provider maintains their own data processing agreement (DPA) or equivalent compliance documentation.

Amazon Web Services (AWS)

Hosting, video processing, file storage (S3), and caching (ElastiCache). All data is stored in the US-East-1 (N. Virginia) region. AWS complies with ISO 27001, SOC 2, and GDPR.

DPA: aws.amazon.com/compliance/gdpr-center

Stripe

Payment processing for subscriptions. Stripe collects payment card details directly — we never see or store your full card number. Stripe is PCI-DSS Level 1 certified.

DPA: stripe.com/privacy

Google Analytics 4

Usage analytics with anonymized IP addresses. Analytics cookies are only loaded after you give consent via our cookie banner. You can withdraw consent at any time via Settings > Account > Privacy & Data.

DPA: privacy.google.com/businesses/processorterms

Resend (Email)

Transactional emails (verification, password reset, subscription confirmations). Only your email address is shared with Resend.

DPA: resend.com/legal/dpa

Anthropic (AI Coaching)

Video frames extracted during AI Coach analysis are sent to Anthropic's Claude API for technique feedback. No personal information (name, email, account data) is included in the request — only video frame images and shot timing data.

Privacy: anthropic.com/privacy

Your Rights

You have the right to:

  • Access: View all personal data we hold about you (Settings > Account > Download My Data)
  • Correction: Update your email, password, and preferences in Settings
  • Deletion: Permanently delete your account and all data (Settings > Account > Delete My Account). This removes your profile, videos, projects, notebook entries, and sessions. Feedback is anonymized.
  • Data Portability: Export all personal data as a JSON file (Settings > Account > Download My Data)
  • Opt-Out of Analytics: Decline cookies at the consent banner, or toggle analytics off in Settings > Account > Privacy & Data
  • Feedback: View and delete your own feedback submissions (Settings > Account > My Feedback)
  • Lodge a Complaint: If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EU member state of your habitual residence or place of work

All of these actions are self-service and take effect immediately. You can also contact us at info@shotstreamer.com for assistance.

Cookies

Shot Streamer uses cookies for:

  • Authentication (Essential): Secure, HTTP-only cookies to maintain your login session. These are required for the service to function and cannot be disabled.
  • Analytics (Optional): Google Analytics cookies to track usage patterns with anonymized IPs. These are only loaded after you consent via the cookie banner shown on your first visit.

You can change your cookie preferences at any time:

  • Use the Settings > Account > Privacy & Data > Analytics Cookies toggle to opt out
  • Click Manage Cookies to reset your consent choice and see the banner again

International Users

Shot Streamer is hosted on AWS servers in the United States (US-East-1 region). If you access our service from outside the US, your data will be transferred to and processed in the United States.

We rely on standard contractual clauses (SCCs) and the data processing agreements of our third-party providers (see above) as the legal mechanism for international data transfers under GDPR.

Age Requirement

Shot Streamer is intended for users 18 years of age or older. We do not knowingly collect personal information from users under 18. If you believe we have collected information from a user under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Shot Streamer after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: