Privacy Policy
Last Updated: February 7, 2026
Introduction
Shot Streamer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our video analysis service at shotstreamer.com.
Information We Collect
Video Files
When you upload videos to Shot Streamer for analysis, the videos are temporarily processed on our AWS servers. These files are:
- Encrypted in transit using HTTPS
- Stored temporarily during processing
- Automatically deleted after processing is complete
- Never used for training, analysis, or any purpose other than providing the service you requested
- Never shared with third parties
Account Information (Optional)
If you create an account, we collect:
- Email address
- Password (encrypted using bcrypt)
- User preferences (e.g., detection threshold settings)
- Saved projects (videos and analysis data, up to 5 projects per user)
Analytics Data
We use Google Analytics 4 to understand how users interact with our service. This includes:
- Page views and navigation patterns
- Device type and browser information
- Feature usage (e.g., video analyzed, merge enabled, overlay changes)
- Anonymized IP addresses
Note: Google Analytics may use cookies to track your activity. You can opt out using browser extensions or privacy settings.
How We Use Your Information
We use the information we collect to:
- Process your videos and provide shot detection analysis
- Maintain your account and saved projects (if you create an account)
- Send verification emails and password reset emails
- Improve our service through analytics and usage patterns
- Respond to your feedback and support requests
Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit using HTTPS/TLS
- Password Security: Passwords are hashed using bcrypt with a cost factor of 12
- AWS Infrastructure: Videos and user data are stored on secure AWS servers (S3, EC2, RDS)
- Session Management: JWT-based authentication with secure, HTTP-only cookies
- Rate Limiting: Protection against brute force attacks on authentication endpoints
Data Retention
- Uploaded Videos: Deleted immediately after processing (typically within minutes)
- Saved Projects: Automatically deleted after 90 days of inactivity
- Account Data: Retained until you request account deletion
Third-Party Services
Shot Streamer uses the following third-party services:
Amazon Web Services (AWS)
We use AWS for hosting, video processing, and data storage. AWS complies with industry-standard security and privacy frameworks (ISO 27001, SOC 2, GDPR, etc.).
Google Analytics 4
We use Google Analytics to understand user behavior and improve our service. Google's privacy policy can be found at policies.google.com/privacy.
Email Service (Resend)
We use Resend to send verification and password reset emails. Your email address is never shared with other parties.
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Data Portability: Export your saved projects and settings
- Opt-Out: Disable analytics tracking using browser settings or extensions
To exercise these rights, contact us at info@shotstreamer.com.
Cookies
Shot Streamer uses cookies for:
- Authentication: Secure, HTTP-only cookies to maintain your login session (if you create an account)
- Analytics: Google Analytics cookies to track usage patterns (anonymized)
You can control cookie preferences through your browser settings. Note that disabling cookies may affect service functionality (e.g., staying logged in).
International Users
Shot Streamer is hosted on AWS servers in the United States. If you access our service from outside the US, your data will be transferred to and processed in the United States.
Note: This service is not available to users in the European Union (EU) due to geo-blocking restrictions.
Age Requirement
Shot Streamer is intended for users 18 years of age or older. We do not knowingly collect personal information from users under 18. If you believe we have collected information from a user under 18, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of Shot Streamer after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@shotstreamer.com
- Website: shotstreamer.com